Privacy Policy

Effective Date: October 7, 2025

Last Updated: October 7, 2025

1. Introduction

Welcome to instacut.studio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI image processing services. This policy applies to all users worldwide and complies with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Key Points:

  • ✅ We process files temporarily and delete them within 24 hours
  • ✅ No account registration required
  • ✅ No personal information collection
  • ✅ Privacy-first approach with secure processing

2. Information We Collect

2.1 Files and Content You Upload

  • Images and PDFs: Temporarily stored for processing only
  • File Metadata: Technical information (size, format, dimensions)
  • Processing Data: Temporary files created during AI enhancement
  • Upload Timestamps: For automatic deletion scheduling

2.2 Automatically Collected Information

  • Usage Analytics: Pages visited, features used, session duration
  • Technical Data: IP address, browser type, device information, operating system
  • Performance Metrics: Processing times, success/error rates (anonymized)
  • Referral Data: Source website that led you to our service

2.3 Information We DO NOT Collect

  • ❌ Names, email addresses, or contact information
  • ❌ Account registration data (no accounts required)
  • ❌ Payment information (service is completely free)
  • ❌ Social media profiles or personal identifiers
  • ❌ Location data beyond country-level for legal compliance

3. How We Use Your Information

3.1 Service Provision

  • File Processing: Apply AI algorithms to enhance, compress, or convert your files
  • Quality Optimization: Ensure optimal results for your specific content
  • Format Conversion: Convert between different file formats as requested
  • Download Delivery: Provide processed files for download

3.2 Service Improvement

  • Performance Analytics: Analyze usage patterns to optimize processing speed
  • Error Resolution: Identify and fix technical issues
  • Feature Development: Understand user needs for new features
  • AI Model Enhancement: Improve our AI algorithms (using anonymized data only)

4. Data Retention and Deletion

Uploaded Files

  • Automatic Deletion: All uploaded files deleted within 24 hours maximum
  • Processing Files: Temporary files deleted immediately after processing completion
  • Failed Uploads: Deleted within 1 hour
  • No Permanent Storage: We never permanently store user files

Technical and Analytics Data

  • Usage Logs: Retained for 30 days for performance optimization
  • Error Logs: Anonymized and retained for 90 days for debugging
  • Analytics Data: Aggregated data retained for 2 years for service improvement
  • Security Logs: Retained for 6 months for security purposes

5. Your Privacy Rights

Rights Under GDPR (EU/EEA Users)

Right of Access

Request information about personal data we process about you

Right to Erasure

Request deletion of your personal data

Right to Rectification

Request correction of inaccurate personal data

Right to Object

Object to processing based on legitimate interests

Rights Under CCPA (California Users)

  • Right to Know: Request disclosure of personal information collected
  • Right to Delete: Request deletion of personal information
  • Right to Non-Discrimination: Not be discriminated against for exercising rights
  • Right to Opt-Out: Opt-out of sale of personal information (Note: We do not sell data)

6. Data Security and Protection

Technical Safeguards

  • Encryption in transit using TLS 1.3
  • Secure processing in isolated environments
  • Strict access controls
  • Regular security audits
  • Cryptographic file deletion

Administrative Safeguards

  • SOC 2 compliant data centers
  • Employee privacy training
  • Incident response procedures
  • Third-party security audits
  • Vendor privacy agreements

7. Cookies and Tracking

Essential Cookies

Required for basic website functionality, session management, and security.

Analytics Cookies

Help us understand website usage and improve performance. These can be disabled in your browser settings.

Note: We use analytics and advertising cookies to improve our services and support our platform. For detailed information, see our Cookie Policy.

8. Contact Information

Privacy Requests

Email: [email protected]
Response Time: 30 days maximum

General Support

Website: https://instacut.studio
Email: [email protected]

To Exercise Your Rights:

Contact [email protected] with a clear description of your request and proof of identity. We respond to GDPR requests within 30 days and CCPA requests within 45 days.

Document Version: 1.0

Last Updated: October 7, 2025

Next Review Date: October 7, 2026

This Privacy Policy is designed to be transparent and comprehensive while ensuring compliance with applicable privacy laws. If you have questions about any section, please contact us at [email protected].